What Makes Us The Best

Trinidad Retreats is a well-established hospitality company, dedicated to providing exceptional stays and experiences for guests over the past 15 years. Remaining under consistent, local ownership for this entire period, we distinguish ourselves from franchise operations and large, out-of-town vacation companies. As a company founded and rooted in Humboldt, we are committed to long-term presence and service, not driven by profit motives.

Our primary objective is to deliver outstanding service, genuine hospitality, and a warm welcome to all guests. Through consistent helpfulness, kindness, and congeniality, we have fostered a loyal guest base that returns annually. Our review driven feedback from our guest keeps us to always reach for 5 star service. 

Jonna and Reid Kitchen, proprietors of Trinidad Retreats, have resided in Humboldt County for over 25 years. Site managers Hope and Ryan are integral members of the team, the four us consistently deliver exceptional services to property owners, guests, and our staff. The team's extensive expertise in vacation rental management is grounded in a dedication to maintaining a positive presence and serving as exemplary neighbors within the communities in which they operate.

Individualized Management:We provide meticulous attention to every detail of your vacation rental, ensuring it operates profitably, remains exceptionally well-maintained, and possesses a distinct competitive advantage within the market for sustained success. Our tailored approach recognizes the unique characteristics of your property and your specific goals.

 

Seamless Check-In and Check-Out Procedures:Our dedicated team manages all aspects of guest arrivals and departures with thoroughness and efficiency. This includes pre-arrival property inspections, key management, guest welcome protocols, and comprehensive post-departure inspections to ensure the property is ready for the next guests.

 

Leveraging Cutting-Edge Technology:We utilize state-of-the-art technology to enhance the guest experience and streamline operations. This includes a user-friendly hospitality application for guest communication and information, immersive 3D virtual tours to attract more bookings, and an automated email responder system to ensure you never miss a booking inquiry, providing instant and informative replies to potential guests.

 

Strategic Optimization for Maximum Visibility:We create and optimize a dedicated vacation rental webpage for your property, designed to stand out in online searches and capture the attention of potential guests. This includes professional photography integration, compelling property descriptions, and strategic keyword placement to maximize visibility and booking potential.

 

Transparent All-Inclusive Commission Rate:Our commission rate is comprehensive and transparent, with no hidden costs or surprises. We absorb all credit card processing fees, ensuring you receive the agreed-upon revenue without any unexpected deductions. This straightforward pricing structure simplifies financial management and builds trust.

 

Dedicated and Familiar Team:Unlike franchise operations like Casago and large, out-of-town vacation companies (Vacasa) we maintain a dedicated team of Trinidad Retreats staff who are thoroughly trained and intimately familiar with your specific home. This personalized approach ensures consistent, high-quality care and attention from individuals who understand your property inside and out, fostering a sense of trust and accountability.

 

Decision-Making Based on Partnership:All decisions regarding the management of your property are made with a strong focus on cultivating a long-term relationship built on mutual respect, trust, and shared success. We prioritize open communication, actively seek your input, and work collaboratively to achieve your financial and property care objectives.