Cancellation Policy 2020 - New, Relaxed & Flexible (Applies to all bookings made after 3/16/2020)
Should you wish to cancel a reservation, notice of cancellation MUST BE IN WRITING via email. Cancellation policies may vary depending on the platform used to book the home, VRBO (Relaxed Policy), Airbnb (Strict Policy), TripAdvisor, etc. whose policies will prevail.
Bookings cancelled at least 14 day before arrival: Receive a full refund minus $75 ($50 cancellation fee & $25 non-refundable booking fee).
Bookings cancelled less than 14 days to arrival: Receive a 50% refund
Bookings cancelled 7 days or less to arrival: Non-refundable
Reservation Alteration Options:
When cancelling less than 14 days to arrival may make a one time reservation date change for the same property, without a fee for the same calendar year.
Or
May take a credit for a future stay at the same property, without a fee for the same calendar year.
We offer optional “CSA Travel Protection ” at the time of booking.
Covid - 19 Cancellation Policy: (Applies to stays booked on or before 3/16/20).
Cancellations > 60 days to arrival - Waive $50 cancellation fee.
Cancellations < 60 days NEW Options:
Cancel stay & receive a full refund minus a $75 ($50 cancellation fee & $25 non-refundable booking fee) OR
Change reservation dates now & receive 15% discount off current nightly rate OR
Take a credit for future stay at the same house in 2020 and receive 10%.
